Circles.Life Australia enables $5 international calling plan, eSIM, family and annual plan coming soon

Speaking to Ausdroid, Nicholas Demos, Circles.Life’s country manager for Australia, revealed that the Optus MVNO plans to release family packs, an annual product and eSIMs by the end of 2022.

They have just launched a $5 International Standard Calls add-on for customers who purchase plans of $30 or more.

This includes 300 minutes to 25 countries including Bangladesh, Canada, China, Denmark, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, New Zealand, Pakistan, Philippines, Singapore, South Africa , to Spain, Sweden, Taiwan, Thailand, United Kingdom, USA and Vietnam.

I think this is useful for people who need to call relatives, friends or overseas businesses that only have landlines or mobiles with no data. Most Australians would be better off making international calls via Whatsapp or other free phone apps.

The demos also hinted at other services, but did not confirm that they would soon offer 5G mobile service or 4G or 5G home broadband plans through the Optus network.

However, he confirmed the company’s focus is on affordable data/voice/txt, with no plans for any content packages or sports coverage like Optus and Telstra.

Demos said that all the big 3 telcos have ‘played’ MVNOs with different brands such as Amaysim, Belong and Felix, however the difference with Circles is that unlike the big 3 they don’t have a legacy system.

It says this results in a better user experience, for example: it says the Circles.Life Australian app has the highest rating of any Australian mobile operator at 4.6 stars in the Google Play Store.

Speaking of the app, this is the only way to get customer support from Circles.Life Australia, which is one way they keep costs low. Their level 1 support is in Manila (Philippines) while level 2 is in Australia and Singapore.

Speaking about how much data customers use, Demos said the average Australian postpaid mobile customer uses around 13-15GB, so a 30GB plan would be best for most Circles.Life Australia customers.

If you are a current or former Circles.Life Australia customer, let us know what your experience was by adding a comment.

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